Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

The Airport Workforce Planning team is part of the Customer Service Planning department which provides analytical support to airport operations. Our team works directly with Operations Leadership, Finance, Talent Acquisition, and various other internal and external partners to ensure airports are provided with resources needed to achieve our performance and financial goals.

This role is key to ensuring optimal resourcing for day-to-day operations, supporting future growth, and expanding our station portfolio through proactive engagement in RFP processes. The ideal candidate brings a balance of data-driven planning, leadership, and a business development mindset.

Responsibilities:

• Develop and maintain airport staffing models to analyze staffing requirements and provide accurate headcount forecasts
• Lead, coach, and develop Workforce Planning Analysts
• Analyze staffing levels, forecast labor needs, and identify potential gaps or surpluses in coordination with station managers and operations leadership
• Provide reports and analysis to internal and external partners on items related to staffing and new business opportunities
• Lead the preparation and coordination for headcount modelling for RFPs (Requests for Proposal) to expand our portfolio of handled airport stations
• Coordinate and oversee budget planning, headcount forecasting, and long-term resource strategy
• Complete ad-hoc projects and analyses as assigned

Who are we looking for?

• Degree in Aviation, Business, Mathematics, Statistics, Finance, Industrial Engineering or related technical field is required

• Experience managing or mentoring teams

• Highly proficient in use of Microsoft Office software, including Excel, Word and PowerPoint, Teams

• Prior use of Inform GS Planner, AirVision, GatePlanner, and Hyperion is preferred

• Strong leadership and organizational skills

• Excellent quantitative and analytical skills with an aptitude for problem solving

• Strong written and verbal communication skills with ability to effectively interact with employees at all levels of the organization

• Ability to travel

• Must possess at least one form of TSA-acceptable identification for business travel purposes.

This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate’s history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position.

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.