Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

The Airport Workforce Planning team is part of the Customer Service Planning department which provides analytical support to airport operations. Our team works directly with Operations Leadership, Finance, Human Resource, and various departments to ensure airports are provided with resources needed to achieve our performance and financial goals.

How will you make an impact?  

Responsibilities

• Develop and maintain airport staffing models utilizing GroundStar Planner to analyze staffing requirements and provide accurate headcount forecasts
• Identify, analyze and recommend solutions to airport staffing issues and build strategies to optimize efficiencies
• Monitor performance against schedule plan and provide actionable insights
• Participate in RFP responses or new station startup planning by modelling workforce requirements and cost estimates
• Work closely with airport leadership to provide frontline bid support and evaluate changes to staffing practices
• Provide reports and analysis to internal and external partners on items related to staffing and new business opportunities
• Use qualitative and quantitative observations/data to develop data driven solutions to root causes

Who are we looking for?

Qualifications

• Degree in Aviation, Business, Mathematics, Statistics, Finance, Industrial Engineering or related technical field is preferred
• Highly proficient in use of Microsoft Office software, including Excel, Word and PowerPoint, Teams
• Prior use of Inform products, AirVision, GatePlanner, Tableau, Bower BI, and Hyperion is preferred
• Strong leadership and organizational skills
• Excellent quantitative and analytical skills with an aptitude for problem solving
• Strong written and verbal communication skills with ability to effectively interact with employees at all levels of the organization
• Able to work independently with minimal supervision
• Ability to travel

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.