Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

The Airport Workforce Operations position is part of the Customer Service Policy and Planning department which provides analytical support to airport operations. Our team works directly with operations leadership and various departments to ensure the airports are properly staffed, follows set policy and procedures, and provides a foundation for leadership development.

The ideal candidate has the following qualities:

• Leads by example; has been given top performance reviews from previous management and comes highly recommended
• Has demonstrated ability to independently complete projects/assignments from inception to full implementation
• Must be able to work on multiple projects with tight timelines

Responsibilities:

• Develop strategic initiatives to improve operational productivity and quantify possible efficiencies
• Evaluate station compliance with company policies to make recommendations for improvements and cost out non compliance
• Create and manage reporting dashboards and analysis for operational decision making
• Work closely with internal and external business partners to provide alignment across AAG operations
• Manage and administer internal development programs and measure overall compliance
• Develop automation of administrative processes for our hubs and outstations
• Conduct station observations to monitor compliance with various regulations and audit controls
• Conduct ad hoc analysis to support overall organizational focus areas

Qualifications:

• Bachelor’s Degree in Aviation Management, Business Analytics, Finance, Industrial Engineering or related technical field or equivalent experience/training
• Highly proficient in use of Microsoft Office software, including Access, Excel, Word and PowerPoint
• Familiarity of PowerBI, SQL, Tableau, and Cognos
• Strong leadership and organizational skills
• Excellent quantitative and analytical skills with an aptitude for problem solving
• Strong written and verbal communication skills
• Ability to effectively interact with employees at all levels of the organization
• Able to work independently with minimal supervision
• Ability to travel with short notice