Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

Salary range - $89,000 - 98,000

How will you make an impact?

Responsibilities

• Plans, coordinates and controls all operations activities to achieve a safe, efficient, and on time operations with effective utilization of aircraft, facilities, equipment, and personnel.
• Gathers and disseminates pertinent information to all operating departments, vendors and down line stations.
• Makes decisions concerning weight and balance planning, departure holds, equipment changes, gate parking, passenger/cargo handling, fueling, connections and other matters related to routine and delayed operations.
• Responsible for monitoring local weather conditions and suspending operations when required for safety of personnel and equipment.
• Coordinates station activity with SOC/MOC on any operational issues and challenges including aircraft emergencies.
• Works with multiple outside agencies at all levels including FAA, TSA, CBP, etc.
• Supporting efforts to foster open communication with all business partners and air carriers. Reviews and analyzes reports, records, and directives.
• Assigns or delegates responsibility for specified work or functional activities and disseminates policy to subordinates.
• Schedules sufficient staffing per local budget, maintaining operational and vacation shift bids and assisting department managers with administrative projects as required.
• In addition they maintain oversight of all work groups. Ability to learn new software applications as needed.
• Flexible with work demands, capable of adapting to constant change as well as have the ability to prioritize tasks.
• Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated

Who are we looking for?

Requirements

• Minimum age of 18
• High school diploma or GED equivalent
• College degree or equivalent airline experience preferred
• Working experience with Ramp/Tower or passenger service preferred
• Customer Service management experience preferred
• Previous work within a Hub or large airport location
• Cargo and Aircraft Maintenance knowledge preferred
• Must have excellent planning and organization skills with the ability to prioritize and manage multiple assignments simultaneously while working under tight deadlines.
• The candidate must be able to work independently or in a team environment.
• Problem solving- the individual identifies and resolves problems in a timely manner and gathers/analyses station operational performance data for reporting purposes.
• Working knowledge of company policies, procedures and collective bargaining agreements.
• Experience using Microsoft Office, PowerPoint, Excel, DECs and RES commands
• Excellent oral and written communication skills
• Extensive operational knowledge within an airport environment
• Must be able to read, write, fluently speak, and understand the English language
• Possess the legal right to work in the United States

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.