Envoy Air Inc.

Coordinator, Transportation Services

Job Locations US-CA-Los Angeles
Customer Service Airport Operations
Position Type
Regular Full-Time
Location : Name
Los Angeles International Airport


Who we are:


Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.


We offer:

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

Salary range - $60,069 - $66,707


How will you make an impact?  



  • Plans, coordinates and controls all operations activities to achieve a safe, efficient, and on time operations with effective utilization of aircraft, facilities, equipment, and personnel.
  • Gathers and disseminates pertinent information to all operating departments, vendors and down line stations.
  • Responsible for monitoring local weather conditions and suspending operations when required for safety of personnel and equipment.
  • Works with multiple outside agencies at all levels including FAA, TSA, CBP, etc.
  • Supporting efforts to foster open communication with all business partners and air carriers.
  • Reviews and analyzes reports, records, and directives.
  • Assigns or delegates responsibility for specified work or functional activities and disseminates policy to subordinates.
  • Schedules sufficient staffing per local budget, maintaining operational and vacation shift bids and assisting department managers with administrative projects as required.
  • Maintain oversight of all work groups.
  • May be needed to perform Transportation Agent duties.


Who are we looking for?



  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Valid unexpired and unsuspended driver’s license with commercial certification may be required by local airport authority; some license restrictions may prohibit candidate from being considered for this position
  • Must have excellent planning and organization skills with the ability to prioritize and manage multiple assignments simultaneously while working under tight deadlines
  • Extensive operational knowledge within an airport environment
  • Proficiency with Microsoft Office including Word, Outlook, PowerPoint, and Excel
  • Knowledge of Sabre using DECs and RES commands
  • Work independently or in a team environment
  • Problem solving abilities; identify and resolve problems in a timely manner and gathers/analyses station operational performance data for reporting purposes
  • Working knowledge of company policies, procedures and collective bargaining agreements
  • Excellent oral and written communication skills
  • Must be able to read, write, fluently speak, and understand the English language
  • Possess the legal right to work in the United States
  • College degree or equivalent airline experience preferred
  • Working experience with Ramp/Tower or passenger service preferred
  • Customer Service management experience preferred
  • Previous work within a Hub or large airport location preferred
  • Cargo and Aircraft Maintenance knowledge preferred
  • Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
  • Must be able to successfully clear both a non-DOT/DOT pre-employment drug screening and driving history check in accordance to the Federal Motor Carrier Safety Administration (FMCSA)


Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.


Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.


Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.


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